Cinnamon Bentota Beach - Signature Selection

This was our first visit to Cinnanom Bentota Beach and it was a truly fabulous stay. From the moment of our arrival, all the staff at Bentota Beach went way above and beyond to ensure our time was as enjoyable and relaxing as it could possibly be. Lakmi Lakshika (Guest Services Manager) and the reception team welcomed us so warmly on our arrival and provided us a personal tour of the hotel to show us where everything was before arriving at our rooms. Our rooms were lovely and spacious and all amenities were available. Ruwan and his colleagues provided exceptional housekeeping services for our rooms and anything we needed was always efficiently and quickly provided. On the All Inclusive package, the food and drinks available were plentiful and very tasty and I loved having traditional Sri Lankan food readily available for breakfast, lunch and dinner! Priyantha and his Food and Beverages team provided excellent service in the restaurants and bars. Pradeep and his team of pool attendants also provided excellent service to us during our stay and there was always a plentiful supply of sun lounges and fresh towels readily available whenever needed. We really did have an exceptional stay at Bentota Beach and would absolutely stay there again without hesitation. I would also make special mention to Lakmi Lakshika who was so attentive and went above and beyond every day to ensure everything was just perfect for us during our stay.

The hotel has a superb location on extensive grounds between the river and the beach. The beach is a very long stretch of fine sand, no stones, no corals. Beautiful sunsets. The hotel is also close to shops (the gem shop Aida is great) and restaurants. We enjoyed the complementary yoga by the river (put mosquito spray if in the evening). Breakfast is excellent, we loved the fresh coconuts. Good gym. Staff is great, whenever we asked for something, it was immediately executed (except for the bath salts ;) ) Thumbs up for Nilan at the cashier desk.

It was a two hour drive from Colombo and half way to Galle. The property is spacious with both estuary and beach frontages. The breakfast and dinner choices are most extensive and high quality. There is an enormous number of staff doing cleaning, gardening, table service and customer support. Maja of customer relations was particularly helpful and prompt when we asked for a two hour delay of our checkout time.

From the arrival and being greeted by musicians and garlands - to the excellent facilities and various dining options , through to the attentive smiling helpful staff and management - we had a perfect few days relaxing after a busy 7day tour of Sri Lanka . The location in Bentota is perfect , with both the lagoon and sea bordering the hotel , and the accommodation and facilities are well laid out , luxurious and spacious . Ultimately though what made the stay perfect was the amazing staff - and a big thanks to NIKINI on the front desk , who initially checked us in and professionally gave us an orientation tour of the premises and facilities -and on learning that it was our wedding anniversary,kindly and secretly arranged for a locally sourced card for me , had a Sri Lankan love poem added to it , and a surprise cake in our room! Thanks Nikini - that was really appreciated! And to do all that on your 18th birthday- shows the level of customer care you can expect at the Cinnamon !

beautifully sculpted area with two pools and beach access. From the main area and downstairs restaurant you also have a great view on the Bentota Ganga. The staff is very friendly and helpful